It would seem the bigger the company, the more neglectful employees they hire. Recently one of the fellow bloggers complainted that Entrecard took the money, deleted the account and refused to return the money. All because of a mistake. Here is the crux of the complaint:
I have NEVER been more infuriated by the rudeness of any company in the ENTIRE WORLD than Entrecard. I am so completely frustrated right now. I just opened an account to buy advertising for my blog, and because I mistyped the URL to my blog some support person sent me a very rude email telling me it was deleted followed up by a personalized EVEN MORE RUDE email telling me that my money would NOT be refunded!
This is unbelievable and I am left to report them to the better business bureau. This is also the SECOND time I have been deleted for a stupid reason. This is completely unprofessional of them and I will no longer have a thing to do with them. Forget it!Where else do people buy cheap advertising?
Well, if you want to know how this ended, the client was finally able to get the money back. But as she says, it is not about the money, but about the integrity of the company.
Wednesday, October 29, 2008
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